Automate Badge Issuing with Webhooks

Webhooks in Navigatr provide an automated way to issue digital badges when specific actions are completed in external platforms, such as form submissions or quiz completions. This allows organisations to integrate badge issuing into their existing workflows seamlessly.

With webhooks, you can connect Navigatr to platforms like Riddle, Typeform, and Zoho Forms to automatically issue a badge when a user completes a form, quiz, or survey.

How to Access Your Webhook in Navigatr

• Log in to your Navigatr Admin account.
• Find the badge you want to issue automatically.
• Click Issue and select Set up an integration.
• Copy the Webhook URL provided.
• You can also track how many times your webhook has been triggered.

⚠ Important: Your Webhook URL is private and should be kept secure. Do not share it publicly.

Connecting Your Webhook to an External Platform

Once you have your Webhook URL, you can integrate it with Riddle, Typeform, or Zoho Forms to trigger badge issuance when a form is completed.

1. Setting Up a Webhook in Riddle

• Log in to Riddle.
• Create or edit a form.The form must include the required fields:
  • First name
  • Last name
  • Email
• Go to Publish > Save and Connect Data > Webhook.
• Paste your Navigatr Webhook URL.
• Click Continue to save the integration.

Read more about how to create a Riddle form.

2. Setting Up a Webhook in Typeform

• Log in to Typeform.
• Create a new form or edit an existing one. The form must include:
  • First name
  • Last name
  • Email
• Navigate to Connect > Webhooks.
• Click Add a webhook and paste your Navigatr Webhook URL.
• Click Save webhook.

Find more about how to create your first Typeform.

3. Setting Up a Webhook in Zoho Forms

• Log in to Zoho Forms.
• Open the form you want to integrate.
• Go to Integrations > Webhooks.
• Paste your Navigatr Webhook URL under Webhook URL.
• Ensure the Content Type is set to application/json.
• Map the required fields to:
  • First name
  • Last name
  • Email
• Click Save.

Check out instructions about how to create a Zoho Form from scratch.

Testing Your Webhook

• Complete a test form submission using the connected platform.
• Check Navigatr to confirm that the badge has been issued.
• If the badge wasn’t issued, review the form settings to ensure:
  • The required fields (First name, Last name, Email) are correctly mapped.
  • The correct Webhook URL is being used.

Publish and Share Your Form

• Make your form public by adjusting the sharing settings in Riddle, Typeform, or Zoho Forms so participants can access and complete it.
• Share the form link through email, social media, or by embedding it on your website to make it easily accessible.
• Create a QR code for the form link so users can scan and access it instantly. This is useful for events, posters, or printed materials. You can generate a QR code using tools like Bitly or Hovercode. On Riddle you can also use the built-in QR code generator.

Encourage users to complete the form so they automatically receive their badge through the webhook integration.

Final Notes

• Webhooks offer a fully automated way to issue badges without manual intervention.
• Ensure that each form is correctly linked to the intended badge to prevent incorrect badge issuance.
• If you need assistance, contact [email protected].

By integrating webhooks with Navigatr, you can streamline your badge-issuing process and ensure that users receive their credentials instantly upon completing required activities.