View and Manage Your Members

Administrators in Navigatr can access a Members page within their Admin Dashboard, making it easier to view and manage members engaging with their organisation. Members are an organisation's cohort, such as students in a university, staff in a company, or residents in a city.

This feature allows admins to quickly find members, issue them badges, review their engagements, and jump to their profiles for further insights.

Bulk Register

You can also bulk register members to onboard large groups at once.

Accessing the Members Page

To view your organisation's members, follow these steps:

• Log in to Navigatr as an admin at https://navigatr.app.
• Navigate to your Admin Dashboard.
• In the left-hand menu, select Members.

This will open a list of all users who have engaged with your organisation.

Searching and Filtering Members

The Members Page includes a powerful search and filter function that allows admins to find members quickly. You can search by:

• Member name
• Email address
• Badges earned
• Skills achieved
• Pathways participated in

Additionally, admins can apply filters to refine their search and gain insights into member activity:

• Badge Basics Earned – This filter helps identify members who have completed the Badge Basics quiz and earned the badge, allowing admins to track foundational learning progress.
• Join Date – This filter provides insights into when members first signed up to Navigatr.
• Last Seen – This filter provides insights into how frequently members log in, helping admins understand engagement levels and member activity trends.

These filters make it easier to track specific learners, measure participation, and identify engagement trends within your organisation.

Understanding Members

A community or provider member is any individual who has engaged with your organisation's content. This includes:

• Being issued a badge by your provider or a provider in your community.
• Participating in a pathway within your organisation.
• Signing up to Navigatr via your organisation profile.

Issuing Badge

You can issue a badge to a member via the `Issue Badge` button:

Alternatively, you can select multiple users and bulk issue a badge to them:

Export Members

Via the links at the bottom of the list, you can export your members' data as a CSV file or copy their email addresses.

What Admins Can See

Admins can view only the public profile of their members. The Members Page provides key insights into each member’s engagement, allowing admins to:

• Search for specific members using the admin panel search.
• See the badges and pathways a member has engaged with.
• Jump to a member’s profile for a more detailed overview.

Dive Deeper with Analytics

For an even deeper analysis of your members, you can navigate to the Analytics page and select Engagement → Members. This provides a detailed breakdown of member activity, including trends, engagement levels, and key insights to help measure impact and identify growth opportunities.

Benefits of This Feature

This feature helps admins:

• Understand engagement levels by tracking badge earners and pathway participants.
• Simplified badge issuing by directly issuing a badge to the members without having to process their email addresses.
• Measure impact with a clear view of how members interact with your content.
• Identify opportunities for growth, such as recognising active learners or encouraging further participation.

By providing quick access to member data, this feature supports better organisation management and decision-making.

Need Help?

If you have any questions or need support, contact us at support@navigatr.app.