Once you have claimed your badge, you can download a printable PDF certificate if the issuing organisation has enabled certificates. Each certificate includes a QR code linking back to your badge on Navigatr.
Follow the steps below to download your certificate:
Log in to navigatr.app.
Click on your profile icon to navigate to your profile page.
Select the Badges tab to view all your earned badges.
Click on the badge you would like to download to open its detailed view.
In the badge details page, click on the More Options icon (three vertical dots).
From the dropdown menu, select 'Certificate' to download a PDF certificate of your badge.
Cannot see the Certificate option?
Make sure you have claimed your badge. If the option is still missing, certificates may be switched off for that badge. Contact the issuing organisation for help.
What's on the certificate
Every certificate is generated as a PDF and contains:
The badge image.
The recipient's name.
The issuing provider's logo and brand colours.
The date the badge was issued.
A unique QR code that links back to the verified badge on Navigatr.
The certificate title changes depending on the badge type:
Certificate of Attendance: workshops and attendance-type badges.
Certificate of Membership: membership badges.
Certificate of Achievement: all other badge types.
When certificates are enabled, you can download your own certificate. Administrators of the issuing provider or its community, and Navigatr support, can also generate it for you.
Managing certificates for a badge
If you have permission to edit a badge, you can switch its printable certificates on or off:
Open the badge's management page.
Select Settings.
Change Printable certificates.
Select Save.
Switching certificates off removes certificate download options and certificate mentions from relevant badge emails. The digital badge remains available.
Platform administrators can also set a provider's default under provider Settings. This applies to new badges only; existing badges keep their own setting.
Certificates for imported badges
Certificates also work for badges you've imported into your Navigatr wallet from other platforms. Imported-badge certificates use a default Navigatr style and pull the issuer name from the badge's Open Badge metadata. If an issuer name isn't available, the certificate shows "External Issuer" instead.
The same recipient-only rule applies: only the person who imported the badge can download its certificate.
Tip: For further help, please contact [email protected].



