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Verifying Your Navigatr Badge

Confirm your Navigatr badge is genuine before you share it. See exactly what employers and recruiters check when they verify it themselves.

Written by Support Desk

You can verify your own Navigatr badge to confirm everything is in good order before you share it. Anyone you share the badge with can run the same check themselves and confirm the achievement is genuine, without needing a Navigatr account.


Why verify your badge

Employers, HR teams, and educators are the most common people to run a badge check to confirm the credential is genuine before making a hiring, admissions, or partnership decision. They want to see that the badge is active, that it was issued by a recognised organisation, and that the details match the person who shared it.

  • Check that the details are correct (your name, the issuer, the dates) before you share the badge with anyone.

  • Confirm the badge is still current and has not been expired or revoked.

  • Show that the badge is verifiable. When you share the link with an employer, recruiter, course tutor, or partner organisation, they can run the same check themselves and confirm the achievement is genuine.

See Sharing Your Achievements for the different ways to share your badge.


How to verify your badge

Verifying your badge takes a couple of clicks.

Badge page with the Verify button highlighted
  1. Open your badge page from your profile, or open the share link you would send to someone else.

  2. Click Verify on the badge page.

  3. The checklist runs. If every item passes, the badge is verified and a green tick appears next to your name. The tick records that most recent successful check rather than a live status, and a later failed check clears it.

Here is what the checklist covers:

Verification checklist showing four passing items
  • The badge is claimed. The badge has been claimed by you and is showing up on your profile properly.

  • The issuer is still active. The organisation that awarded the badge is still an active, verified organisation on Navigatr.

  • The recipient name matches. The name on the badge matches the name on your Navigatr account.

  • The dates are consistent. The issue date and the claim date are real and in the right order, with the claim happening after the issue.

For imported badges, we go one step further. Every time you verify, we re-check that the badge is still valid and has not been revoked at source, so a badge the original issuer has since revoked shows as no longer valid. See Open Badges Explained for more on how to bring your badges across from other platforms.


If verification fails

A failed check does not always mean the badge is in trouble. It usually means one of these has happened:

  • The badge has been revoked by the issuer, often because it was awarded in error or because you no longer hold the role or qualification it represents.

  • The badge has expired. Some badges have an end date built in, after which they are no longer valid.

  • Your details have changed (for example, you have updated your name on your account but the badge still shows the old one).

  • For imported badges, the original source platform cannot be reached, or has marked the badge as revoked.

The checklist will tell you which item failed and why.

If the badge was issued to you through Navigatr, you can ask the issuer to fix it yourself. Open the badge and choose Request Changes, either beside Verify or in the badge menu. You can request a correction to your name or organisation, or a change to the expiry date, and the issuer approves or declines each one. You can have one open request at a time, and after a request is closed there is a short wait before you can send another; the button tells you the date when that applies.

For a badge you imported from another platform, contact the original issuer instead. Navigatr cannot change a credential another platform issued.

Tip: If you believe your badge has failed verification incorrectly, contact us at [email protected] and we will help.

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