To ensure uninterrupted access to Navigatr, whitelist the following URLs and email addresses. The specific steps may vary depending on your firewall software or hardware.
Whitelisting URLs
Add these Navigatr URLs to your firewall’s allowlist:
https://widget.intercom.io (for in-app messenger / support chat)
https://api-iam.eu.intercom.io (for in-app messenger / support chat)
https://*.intercom.io (for in-app messenger / support chat)
For full functionality, also allow the following URLs used for external resources protected by Subresource Integrity (SRI):
https://fonts.gstatic.com (for Google Fonts)
https://*.tiles.mapbox.com (for Map View)
https://api.mapbox.com (for Map View)
https://events.mapbox.com (for Map View)
https://fonts.googleapis.com (for Google Fonts)
https://www.googletagmanager.com (for Google Analytics)
https://*.google-analytics.com (for Google Analytics)
https://cdnjs.cloudflare.com (may not be required — QR codes are generated by Navigatr’s servers, not loaded from this address)
Note: Failing to whitelist these resources may result in a degraded or broken website experience.
If any of these URLs are incorrectly flagged by your antivirus as harmful (false positive), contact your IT or security team. Provide the flagged URLs and any error messages for review and necessary adjustments, which may involve updating antivirus settings or consulting the provider.
If you’re running a pilot on staging, allow the equivalent staging hosts as well: https://stagapi.navigatr.app, https://stagauth.navigatr.app, and https://stagmedia.navigatr.app.
Whitelisting emails
To ensure smooth communication with Navigatr, whitelist these email addresses to prevent important emails from being flagged as spam:
[email protected] (for general inquiries and updates).
Tip: [email protected] (for technical support and customer service)
Refer to your email server or client settings to add these addresses to the allowed senders list or create rules to bypass spam filtering.
For more guidance, visit https://navigatr.app.