Managing existing badges
Navigate to Badges: Go to the Badges section under Content in your admin dashboard.
Edit Badge:
Select a badge to update its details, such as description, tags, or visual elements. Make necessary changes and click Save to keep your edits.
Credly badges are read-only inside Navigatr and cannot be edited or issued.
Only badges created directly on Navigatr can be edited.
To remove these restrictions, contact [email protected] to migrate the badge to an Internal source. Existing assertions are preserved.
Duplicate Badge:
If you want to create a new badge based on an existing one, select Duplicate. This creates a copy of the badge with all existing information, which you can then modify without changing the original.
Expire or Delete Badge:
Expire: Expired badges will not appear in public places such as the Discover page (they will still be visible in the admin dashboard). They will no longer be earnable, but earners who have previously claimed the badge will keep it.
Delete: Deleting a badge removes it from view and revokes it from every recipient. You cannot undo a deletion yourself, but the Navigatr team can restore a deleted badge as a draft, so contact [email protected] if you need this.
Important note: For badges that have already been issued, consider expiring instead so that recipients do not lose access.
To view and manage the people who have received a badge, see Managing Badge Recipients.
When a badge expires
A badge moves to Expired automatically within about an hour of its end date, whether you set an expiry date in advance or expire it yourself. Once expired, a badge cannot be re-published: to issue it again, duplicate it and publish the copy.
Expiring a badge only stops new issues; it does not change copies already earned. Each issued copy keeps its own expiry date, set when it was issued, so recipients keep their badge and can still download its certificate. A badge's public verification page shows a copy as expired based on that copy's own date. For the recipient-side Expired status, see Managing Badge Recipients.
Tip: For further assistance with managing badges, please reach out to [email protected].