Issuing badges via email is a straightforward way to recognise individual achievements. Follow these steps to send a badge directly to a recipient's inbox.
Note: Email is one of several ways to issue a badge. For an overview of all issuing methods (including API, QR code, and bulk upload), see Issuing Digital Badges.
Log In
Log in with your admin account at https://navigatr.app
Navigate to Content > Badges in your Navigatr admin dashboard.
Select the Badge
Find the badge you want to issue from the list.
Click on the Issue button next to the badge and select Via Email.
If you haven’t created and published your badge yet, search for the article about creating a badge in the support section. Only published badges can be issued.
Enter Recipient Details
Fill in the recipient's First Name, Last Name, and Email Address.
Double-check the details to ensure accuracy.
Inform the recipient that they will receive an email from Navigatr with instructions to claim their badge. Encourage them to check their spam or junk folder if they don’t see it in their inbox.
Send the Badge
Click Issue to confirm.
Track Badge Claims
Go to the Recipients tab in your dashboard to see who has claimed their badge.
Badge claim process
When a badge is issued, the recipient receives an email explaining the badge they have been issued and who issued it. If they are new to Navigatr, they need to claim the badge by signing up using the Claim Badge button in the email.
For more information on how to claim a badge, see How to Claim a Badge on Navigatr.
Understanding badge statuses
Once a badge has been issued, it will be assigned a status in the Recipients tab. For a full breakdown of each status and what it means, see Managing Badge Recipients.
You could also follow this pathway to learn all the basics of the Navigatr platform and earn a few badges along the way.
Tip: If you have any questions about this process, contact [email protected].