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Issuing Badges via Library Card

Learn how to issue badges using Civica Spydus Library Cards in Navigatr. Follow this guide for secure, email-free badge issuing.

Written by Support Desk

Library Cards offer a secure, email-free way to connect learners’ identities to their badges using the barcode on their Civica Spydus Library Card. This makes them ideal for libraries, schools, and organisations issuing badges to people who don’t have access to email or smartphones.

Library Card issuing is enabled at the community level. Once your community has it switched on, every provider in that community can use it. To discuss enabling it for your community, contact [email protected].


Before you start

The recipient must link their library card to their Navigatr account before you can issue a badge to them this way. Without this link, the scan will fail.

See Adding a Library Card to Your Account for the steps a learner needs to take.


Step-by-step instructions

  1. Log in to Navigatr

  2. Navigate to the badge issuance window

    • From the admin dashboard, go to Content > Badges.

    • Select the badge you want to issue and click Issue.

      Issue badge button on the badge detail page
  3. Choose ‘Via QR Code or Library Card

    • In the Issue this badge window, select Via QR Code or Library Card.

  4. Scan the library card barcode

    • Use the barcode on the back of the recipient’s Civica Spydus Library Card.

    • Hold the card up to a barcode scanner or a webcam to register the card and issue the badge.

  5. Confirm issuance

    • The badge is issued automatically and linked to the recipient’s Navigatr profile.

  6. Track issued badges

    • Open the Recipients tab on the badge to see who has received it.

Note: If you do not see the Library Card option, contact [email protected] to confirm Library Card issuing is enabled for your community.


Using a library card to check in to an activity

The same library card can also be used to check a recipient in to an activity. From any published activity, go to Activities > the activity > Check-in. The scanner accepts both QR codes and (where the community has Library Card issuing enabled) Civica Spydus library card barcodes. Scanning a card marks the recipient as Attended and issues the activity’s badge in one step.


Important notes

  • Email-free issuing: Badges can be issued without the recipient’s email address, which makes this method useful for people without access to email or smartphones.

  • Civica Spydus Library Cards only: This feature is compatible only with barcodes on Civica Spydus Library Cards.

  • Library card linking: Recipients must link their library card to their Navigatr account before a badge can be issued this way.

  • Automatic claiming: Badges issued via a library card are claimed automatically and added to the recipient’s badge profile.

Tip: For further assistance, contact [email protected].

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