The Check-in scanner is the fastest way to record attendance at an in-person activity. Just point your device camera at each attendee's personal QR code to automatically mark them as Attended, and issue the badge to their profile straight away. No email addresses, no paper sign-in sheet.
Opening the Check-in page
Sign in to your admin account and go to Activities. Open the activity you want to check attendees in to, then click the Check in button at the top of the activity page. Your browser will ask for permission to use the camera the first time you open the scanner. Allow it.
Important note: The activity must be Published. The Check in button does not appear on Draft, Cancelled, or Expired activities.
Two ways to scan
Every Navigatr account comes with a unique personal QR code. This is the primary scan mode, and it works for every activity on every community. A second mode, library card barcode, is available on communities running the Spydus integration.
QR code: works for any registered attendee. They open their personal QR code from their profile, or use the Show QR Code button on the activity page once they have registered, then hold it up to your scanner.
Library card barcode: available on communities with Spydus library card sign-in enabled. Attendees who have connected their card in their settings can present it instead of opening their phone.
When you open the scanner, the status bar at the bottom shows which formats it is ready for: a QR icon for QR codes, and a card icon for library card barcodes. If you only see the QR icon, the community does not have library card scanning enabled.
What happens on a successful scan
A successful scan does three things at once:
The attendee is marked as Attended on the activity.
The badge linked to the activity is issued to their profile.
The scanner plays a short chime and shows a confirmation with the attendee’s name.
The scanner stays open after each scan. Click Continue to clear the confirmation and scan the next person. You can work through a queue without leaving the page.
When the badge cannot be issued
If the linked badge has been deleted or expired between publishing the activity and the moment of the scan, attendance is still captured but the badge cannot be issued. The scanner shows a message telling you the attendance was recorded but the badge was not.
To put it right:
Restore or republish the badge, or create a replacement.
Open the badge and go to the Recipients tab.
Issue the badge manually to the attendees who were scanned during this window.
Camera and scanning tips
If the wrong camera opens (for example, the front-facing one), use the camera selector at the top of the scanner to switch to your back camera. Phones and tablets work best with the rear camera.
Keep the scanner page open between attendees. You do not need to close and reopen it for each person.
Good lighting helps. If the camera struggles to focus on the QR code, ask the attendee to raise their phone brightness or move closer to a window.
The scanner needs an internet connection. If your device drops offline mid-session, the page shows a Device Offline message. Reconnect, then scan the code again.
Reviewing attendance afterwards
Once you are done, attendance shows up in two places. On the activity, open the Attendees tab to see everyone who was marked Attended in this session. On the linked badge, the Recipients tab lists every issue, including those auto-issued through Check-in. For more on tidying up the attendee list, adding people you missed, or removing accidental scans, see Managing Your Activity Attendees.
Tip: Check-in shares the same scanner as one-off badge issuing. To issue a badge without an activity, see Issuing Badges via QR Code and Issuing Badges via Library Card. For anything else, contact [email protected].