Issuing badges via email is a straightforward way to recognise individual achievements. Follow these steps to send a badge directly to a recipient's inbox.
Step-by-Step Instructions
- Log In
- Navigate to Content > Badges in your Navigatr admin dashboard.
- Select the Badge
- Find the badge you want to issue from the list.
- Click on the ISSUE button next to the badge and select Via Email.
- If you haven’t created and published your badge yet, search for the article about creating a badge in the support section. Only published badges can be issued.
- Enter Recipient Details
- Fill in the recipient's First Name, Last Name, and Email Address.
- Double-check the details to ensure accuracy.
- Inform the recipient that they will receive an email from Navigatr with instructions to claim their badge. Encourage them to check their spam or junk folder if they don’t see it in their inbox.
- Send the Badge
- Click ISSUE to confirm.
- Track Badge Claims
- Go to the Recipients tab in your dashboard to see who has claimed their badge.
If you have any questions about this process, contact [email protected].
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