Bulk Register Members

Administrators in Navigatr can now bulk register members, making it easier to onboard large groups such as students, staff, or residents in one go.

This feature saves time for provider and community admins by allowing them to submit a single CSV file for multiple registrations, instead of organising member registrations one by one.

How to Bulk Register Members

To bulk register your members, follow these steps:

• Download and complete the CSV template, filling in the required member details.
• Contact Navigatr Support at support@navigatr.app to arrange a secure way to transfer your CSV file. Please do not send the CSV as a normal email attachment.
• Our support team will process your request and confirm when your members have been registered.

What Happens After Registration

A new user account will be created for each registration. Each new user will receive a welcome email explaining how they can access their account.

New members can log in with their email and password as soon as the bulk registration is completed. Please ensure you safely share login details with them.

We strongly encourage new users to change their password the first time they log in.

Consent and Age Requirements

Before making a bulk register request, it is important that you:

• Capture consent from each member to be registered on Navigatr.
• Confirm that new users are 13+ years old.
• Ensure each user agrees to the Privacy Policy and Terms and Conditions.
• Please check that this is covered by your organisation's consent policies.

Password Requirements

Passwords included in your CSV must be secure and meet Navigatr’s requirements:

• Between 8 and 64 characters long
• Include at least one uppercase letter
• Include at least one lowercase letter
• Include at least one number
• Include at least one symbol (e.g., !@#$%^&*)

These rules help protect accounts and ensure secure access for your members. You can use websites such as LastPass Password Generator to generate strong passwords.

Security Note

For GDPR compliance, please do not send CSV files as plain email attachments. After preparing your CSV, contact support@navigatr.app and our team will guide you through a secure method of transfer. This ensures your members’ personal data is kept safe and confidential.

Who Can Use This Feature

The Members feature is available to:

• Communities that want to onboard residents or participants at scale.
• Pro Provider plans, which include access to advanced member management tools.

If you would like to enable Members for your provider or community, please contact us to discuss your options.

Annual Registration Limits

Providers and communities can bulk register up to 1000 members per year as part of their plan.

Any registrations above this limit will incur a charge in increments of 100 additional records.

Managing Your Members

Once registered, members will appear in your Members Page. From here you can:

• Search and filter members by name, email, or engagement.
• Issue badges individually or in bulk.
• Track member participation and activity trends.

Learn more about managing members in the Members Page guide.

Need Help?

If you have any questions about bulk member registration, contact us at support@navigatr.app.