Administrators in Navigatr can access a Members page within their Admin Dashboard, making it easier to view and manage members engaging with their organisation. Members are an organisation's cohort, such as students in a university, staff in a company, or residents in a city.
From here, you can quickly find members, issue them badges, review their engagements, and jump to their profiles for further insights.
Adding members
You can add members directly from the Members page using the Add Member button. Add one person at a time, or bulk register members from a CSV to onboard large groups at once. New accounts are created with the email already verified, and each member receives a welcome email explaining how to sign in.
Accessing the members page
To view your organisation's members, follow these steps:
Log into Navigatr
Navigate to your Admin Dashboard.
In the left-hand menu, select Members.
This will open a list of all users who have engaged with your organisation.
Who can use the Members page
The Members page is not switched on for every account. If you cannot see Members in your admin dashboard, it has not been enabled for your organisation yet. Contact us at [email protected] and we can talk through the options.
Searching and filtering members
Three controls above the members list help you find the people you are looking for: the search box, the Order by button, and the Filters button.
Type in the Search members box to narrow the list as you type. Search matches on:
Member name
Email address
Badges earned
Interests
Learning styles
Skills
Activities attended
Pathways completed
Use Order by to change the order of the list. You can order members by:
Name (A-Z) or Name (Z-A)
Recently active, which puts the members who signed in most recently at the top
Most badges, Most activities, or Most pathways
Newest first or Oldest first, based on when the member joined
The list is ordered by Name (A-Z) until you choose something else.
Use Filters to show only some of your members:
Group: the members in a group you choose, such as a class or a department (see Organising members into groups below).
Join Date: the members who joined today, or in the last week, month, quarter, or year.
Last Seen: the members who last signed in today, or in the last week, month, quarter, or year.
Badge Basics Earned: the members who have earned the Digital Badge Basics badge.
The filter you choose appears in the search box, so you can always see which one is applied. Clear the search box, or choose Clear Filters, to go back to the full list.
Organising members into groups
Groups let you organise your members into smaller sets, such as classes and year groups in a school, or departments and teams in an organisation. A member can belong to more than one group, and the groups a member belongs to are shown in the Groups column of the members list.
Filter by group. Open the filter menu above the list, choose Group, and select a group to show only its members. The group you picked appears in the search box as a group: tag so you can always see which filter is applied. Clear the search box to return to the full list.
Create, rename, and delete groups. Click the Groups button in the toolbar, next to Add Member, to open the groups dialog. Renaming a group updates it everywhere it is used, and deleting a group removes the group only, not the members in it.
Add members to a group. You can assign groups in a few ways:
When adding a single member, use the optional Group field.
When bulk registering from a CSV, fill in the optional group column.
For members who are already on the list, select one or more of them and use the bulk actions to add them to a group, or open a member to manage their groups from their details panel.
Understanding members
A community or provider member is any individual who has engaged with your organisation's content. This includes:
Claiming a badge issued by your provider, or by a provider in your community. A badge issued to someone who already has a Navigatr account is claimed automatically; a badge issued to a new email address only adds them once they claim it.
Participating in a pathway within your organisation.
Signing up to Navigatr via your organisation profile.
Joining your organisation directly from its public page using the Join button.
Issuing a badge
You can issue a badge to a member using the Issue Badge button:
Alternatively, you can select multiple users and bulk issue a badge to them:
Inviting members to a pathway
You can invite members to a learning pathway straight from the Members page, so they do not have to find and join it themselves.
One member: use the invite-to-pathway action on the member's row, then choose the pathway.
Several members: select the members you want, choose the invite-to-pathway bulk action, and pick the pathway. Everyone selected is invited at once.
Only published pathways from your organisation can be chosen. Once invited, the pathway is available in each member's account for them to start.
Viewing a member's details
Select any member in the list to open their details without leaving the page. The panel shows their name, profile photo, and a summary of their public profile, including the skills and interests they have listed and the groups they belong to.
Skills are grouped by type and category, so you can see at a glance where someone’s strengths lie. Any skill an organisation has verified shows a tick.
From the panel you can carry out the common actions for that member, such as issuing a badge, inviting them to a pathway, and managing their groups. To see everything on their public profile, open their full profile from the panel.
Export members
Via the links at the bottom of the list, you can export your members' data as a CSV file or copy their email addresses.
What admins can see
Admins see their members' public profile details plus the account information Navigatr holds for the organisation relationship: email address, when they joined, when they were last seen, their role, and their location. Admins cannot see a member's private settings or their activity with other organisations. The Members page provides key insights into each member’s engagement, allowing admins to:
Search for specific members using the admin panel search.
See the badges and pathways a member has engaged with.
Jump to a member’s profile for a more detailed overview.
Analytics
For an even deeper analysis of your members, you can navigate to the Analytics page and select Engagement → Members. This provides a detailed breakdown of member activity, including trends, engagement levels, and key insights to help measure impact and identify growth opportunities.
Benefits of this feature
The Members page helps you:
Understand engagement levels by tracking badge earners and pathway participants.
Simplify badge issuing by sending badges directly to members without handling their email addresses.
Measure impact with a clear view of how members interact with your content.
Identify opportunities for growth, such as recognising active learners or encouraging further participation.
By providing quick access to member data, this feature supports better organisation management and decision-making.
Tip: If you have any questions or need support, contact us at [email protected].