Pathways allow you to structure learning experiences by linking badges across multiple steps. Pathways are flexible, with each step containing up to ten badges. Completing any badge in a step marks that step as completed.
Note: Only badges, not activities, can be added to pathways.
Creating a pathway
Log in and navigate to Content > Pathways.
Click NEW to start creating a new pathway.
Enter Destination Details:
Pathway Name: Provide a name for the pathway.
Destination Type: Select the type that best describes the pathway’s purpose.
More Information Link: Provide a link for further details, if applicable.
Destination Information Link: Add another link if relevant for additional information.
End Date: Set an end date for the pathway if it is time-bound. The end date must be in the future when you publish.
Participation Type: Choose who can participate in this pathway.
Address: Add an address if the pathway has a physical location. This address will be visible to individuals and helps the system interpret location information.
Description: Describe the purpose and objectives of the pathway in the Description field, up to 3,000 characters. This field is essential for helping learners understand the pathway's goals.
Skills: Select relevant skills that learners will develop by completing this pathway. Skills help learners find your pathway and understand what they'll develop.
Availability:
Choose Everyone if the pathway is open to all users.
Select Restricted if access is limited to specific individuals or groups.
Cover Photo (optional): Upload a cover photo to represent your brand or this specific pathway. Accepted formats are PNG, JPG, JPEG, and WEBP, with a recommended resolution of 3840x2160.
Industries: Select industries relevant to this pathway. Associating industries helps make the pathway more discoverable to users interested in those fields.
Job Feed (optional): If available, enable the Job Feed option to show open positions related to this pathway. Contact your administrator if this option is not active.
Badge Steps:
Add steps to the pathway by clicking + ADD STEP. You can create up to 15 steps, with up to 10 badges per step. We still recommend around 5 steps; short pathways feel achievable and have higher completion rates.
Steps can be completed in any order.
You can change the order of steps in the editor using the up and down arrow controls beside each step. The arrows are keyboard-accessible and disable at the first and last positions. Learners see the steps in the order you set.
Save and Publish:
SAVE the pathway as a draft if you’re not ready to make it public.
PUBLISH the pathway to make it accessible to users on the Discover page.
Before publishing
Publishing has a few prerequisites. If any of these are not met, the publish action will be blocked:
Each step must contain at least one badge.
All step badges must already be Published. Draft badges will block the publish.
The end date must be in the future.
Any empty steps are removed automatically when you publish.
Important note: Once a learner starts the pathway, its structure becomes locked. You can still edit the badges inside each step, but new steps can only be added by Navigatr support. If you need to add steps after launch, contact [email protected] or duplicate the pathway and publish a new version.
Collaborating with other providers
A pathway can be shared across multiple providers. The first provider attached is the owner; any others are collaborators. To add a collaborator, attach an extra provider in the pathway editor.
When you do:
The pathway appears on every attached provider's profile.
Admins of any attached provider can edit the pathway.
Removing a provider that supplied the survey or Job Feed addon will silently disable those features on the pathway.
For more on collaboration, see Collaborating with other providers.
What happens when a learner starts your pathway
Starting a pathway automatically signs the learner up as a member of the provider, or providers, and parent community that own the pathway, so they receive related updates. Learners can opt out of this in their profile settings.
Completion badge
A completion badge is a single badge that learners are automatically awarded when they complete the pathway. It gives the pathway a clear finish line and a recognisable reward.
How it works
When a learner finishes every required step, the platform issues the completion badge to them automatically, with the pathway recorded as the source of the award.
Setting it up
In the editor, the Destination Details section sits at the bottom of the page, after the Badge Steps and the Add Step button. It now contains the destination type, URLs, and a dedicated Completion Badge slot.
The slot reuses the same badge selector you already know from the rest of the editor, but in completion mode. In this mode the open-access Badge Library is hidden because completion badges must come from one of the pathway’s own providers.
Warning: A few rules apply to keep completion badges consistent:
The completion badge and its provider must be set together. You cannot save one without the other.
The completion badge must come from a provider already attached to the pathway.
The completion badge cannot be the same as any step badge, and a badge already used as the completion badge cannot also be added as a step.
If you terminate the completion badge, or remove the provider that owns it, the completion badge slot clears automatically so the pathway stays valid.
How learners see it
The public pathway page shows a Final reward card beneath the steps with the copy: “Earn this completion badge for completing the pathway”. Once the learner completes the pathway, the card switches to an Earned chip in green so it is clear they have received the badge.
If auto-issue fails
If the completion badge cannot be issued at completion time, for example because validation gates are not met, the pathway admins listed in created by and updated by receive a notification email so they can investigate and fix the issue.
Managing an existing pathway
Edit a Pathway: Select an existing pathway to modify its details, steps, or badges. Make changes and click SAVE.
Expire a Pathway: To retire a pathway, select the checkbox next to it and click EXPIRE. Expired pathways are removed from public profiles but kept in your records.
Important note: Expiring is a one-way action. An expired pathway cannot be re-published. To re-launch the pathway, duplicate it and publish the copy with a new end date.
Duplicate a Pathway: Click the pathway’s name and select DUPLICATE to create a copy. Duplicating copies all steps, tags, and metadata, but only Published step badges are carried over. If your pathway includes draft or expired badges, publish them before duplicating.
Delete a Pathway: To completely remove a pathway, first expire it, then select DELETE. Confirm deletion in the pop-up.
Restore a Pathway: A deleted pathway is recoverable until a platform admin permanently removes it. Select RESTORE on a deleted pathway to return it to its previous status.
Tip: For assistance with managing pathways, contact [email protected].