Once your team has been invited to your community or provider account (see Inviting Your Team), you can manage pending invitations and existing administrators from the same Admins page.
Editing admin permissions
To manage pending invitations or change permissions for an existing administrator:
Log in to your community or provider admin account.
Open the Admin Control Panel and choose Admins under the Manage section.
Find the team member in the Invites or Administrators list.
Select the options icon to the right of their name to open the menu.
For pending invitations, the menu offers Resend Invite to send the invitation email again, and Withdraw Invitation to cancel it. For existing administrators, the menu offers View Profile and the removal options described below.
Removing an admin
To revoke admin access for another team member:
Open the Admins page in your Admin Control Panel.
Select the options icon next to the administrator you want to remove.
Choose Remove as Admin and confirm.
The team member loses admin access immediately. To restore their access later, invite them again using their email address.
Removing your own admin access
You cannot remove yourself while you are the only administrator. To step down, invite another team member as an admin first. Once they have accepted the invitation and joined your account, open the Admins page, select the options icon next to your own name, and choose Remove as Admin.
Tip: For further assistance with managing your team, contact [email protected].