Communities and providers on Navigatr are run by administrators. If a colleague invites you to help run theirs, the invitation arrives by email and your new role takes effect on your account.
This article covers where invitations are sent, what happens when you receive one, and what to do if the invitation went to a different email address from the one you usually use.
Accepting an admin invitation
When a community or provider admin invites you to join their organisation, Navigatr sends an invitation email to the address they entered. They can send invitations to any email address. It does not have to match the address you usually sign in with.
The email comes from the Navigatr support address and tells you who invited you, the name of the community or provider, and which role you have been assigned.
What happens next depends on whether you already have a Navigatr account.
If you already have a Navigatr account
If the invitation was sent to an email address that is already linked to your Navigatr account, your new role is applied straight away. The email you receive confirms that you are now an administrator for the organisation, and your account picks up the new privileges on your next sign-in.
If you do not have a Navigatr account yet
If the invitation was sent to an email address that is not yet on Navigatr, the email includes a link to register. Open the link and follow the steps to create your account using the same email address.
Accessing your dashboard
To access your new dashboard, click Admin in the navigation bar. If you were already signed in when the invitation arrived, sign out and back in first to pick up the new role. If you administer more than one organisation, click the organisation name in the navigation bar to switch between them.
If this is your first time as an admin, see Getting Started with Your Provider Account.
If the invitation went to a different email address
You can attach more than one email address to a single Navigatr account, so an invitation sent to a work email or a personal email will land on the same profile as long as the address is linked. If the invitation went to an address that is not on your account yet, add and verify it first.
See Adding Multiple Emails to Your Account for the steps to link and verify a new email.
Tip: If you have any questions about admin invitations or your account, contact [email protected].