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Personalising and Securing Your Account

Make Navigatr your own. Update your interests, manage email preferences and turn on security features that protect your account and data.

Written by Support Desk

Make Navigatr feel like yours. Update your profile, fine-tune what you hear from us, and turn on extra security to keep your account safe.


Finding your settings

Sign in to Navigatr, then click your profile icon and select Settings. Your settings are split into two areas: Profile and Account.


Profile

The Profile area is where you manage how you appear on Navigatr and the details that personalise your experience.

About me

Update your personal details and learning preferences. Here you can:

My career

Record your current role and your career goals, so Navigatr can recommend more relevant badges and pathways. For a full walkthrough, see Setting Your Career Aspirations.

My surveys

See the surveys you've been invited to and track your progress through each one. To learn how surveys work, see Completing a Pathway Survey.

Equality monitoring

Share optional demographic information, such as gender, ethnicity, religion, and sexual orientation. Completing it is entirely optional, and it helps us report on fair access. See Customising Your Equality Monitoring Information.

Note: Your responses are never shared with provider or community admins. They're only used for anonymised, aggregate reporting, and even platform admins cannot see individual responses.


Account

The Account area is where you manage how you sign in, what we email you about, your data, and the services connected to your account.

Email & communications

Email & Communications settings showing email list and notification preferences

Here you can manage your email addresses and choose what we send you.

Manage your email addresses: add a new address, remove one, or change which is your primary. See Adding Multiple Emails to Your Account.

Choose what we email you about:

  • Your engagement with Navigatr content: updates about badges you've earned, activities, and pathways you take part in.

  • Newsletters: occasional roundups, product news, and invitations to take part in surveys.

  • Marketing: promotional messages about Navigatr products and services.

Admins see additional options for subscription and digest emails. For the full list of preferences, see Managing Notifications on Navigatr.

Login & security

Login & Security settings with password and 2FA controls

Keep your account secure. From here you can:

Your password, two-factor authentication, and active sessions are managed in Navigatr's secure account console, which opens when you select Login & Security.

Data & privacy

Data & Privacy section showing Download My Data and Delete Account options

Control your data and what's visible to others:

Important: Deleting your account is permanent. Your data is erased after a short grace period, so download anything you want to keep first.

Connected services

Connect external services to your Navigatr account. For example, link your Credly account, or add a library card to claim badges automatically. To set up a library card, see Adding a Library Card to Your Account.

Personal access tokens

If you build integrations or use the Navigatr API, you can create and manage personal access tokens here. This is an advanced feature for developers. See Personal Access Tokens for API and Integrations.


Start issuing badges

Want to create and issue your own badges? You can turn your personal account into a free organisation trial. See Starting a Free Trial.


Getting help

Need a hand, or want to learn more about us?

  • Browse the Help Centre for step-by-step guides and answers.

  • Read more about our mission on the About Us page.

  • Select Log Out to sign out of your account.

Tip: For help personalising or securing your account, contact [email protected].

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