Make Navigatr feel like yours. Update your profile, fine-tune what you hear from us, and turn on extra security to keep your account safe.
About me
In the About Me section, you can update your username, profile picture, and personal details. You can also set your interests and learning preferences to help Navigatr personalise your content.
Here you can:
Change your username.
Change your profile picture.
Add your location and personal interests.
Choose subjects or areas you're interested in (e.g. technology, arts, science).
Indicate how you prefer to learn (e.g. online courses, in-person workshops, hands-on activities).
Career aspirations
In the Career Aspirations section, you can give basic information on both your current and desired employment.
Detail your current employer, job title and years of experience.
Detail your preferred employer, job title, salary and work hours.
Equality monitoring
The Equality Monitoring section collects optional demographic information such as gender, ethnicity, religion, and sexual orientation. Completing it is entirely optional.
Note: Equality Monitoring responses are never shared with provider or community admins. They're only used for anonymised, aggregate reporting on surveys, and even platform admins cannot view individual responses.
Note: If you previously selected a demographic option that has since been removed from the platform, Navigatr clears that field and shows a notice asking you to pick a current value. Your other settings are unaffected.
Email & communications
In the Email & Communications settings, you can manage your email addresses and choose which messages you want to hear from us.
Managing email addresses
Your primary email address is used to sign in and receive notifications. You can add additional email addresses if you prefer to consolidate badge notifications in one account.
To add a new email, click Add Email. We'll send a verification link to that address: click it to confirm you own the email, so badges sent there appear on your account. If the email doesn't arrive, use Resend Verification from the row's overflow menu.
Communication preferences
You can toggle each of the following independently:
My engagement with Navigatr content: Updates related to badges, activities, and pathways that you participate in.
Occasional newsletters: Roundups, product news, and the chance to take part in surveys.
Marketing communications: Promotional messages about Navigatr products and services.
Note: Providers may also reach out to you after completing one of their pathways.
If you're a community or provider admin
Admin accounts see two additional toggles in the same panel:
Community or provider engagement and weekly digests: Performance summaries and activity from the community or provider you administer.
Changes to my Navigatr subscription: Invoices, payment reminders, and plan-change confirmations. These are separate from engagement emails so you can keep billing notices on even if you mute everything else.
Platform admins always receive system emails and cannot opt out.
Unsubscribe options in email footers
Every email we send includes two options in the footer:
Manage email preferences: Opens Settings, then Communications, where you can toggle each preference independently. You'll need to sign in.
Unsubscribe from all: A one-click way to stop everything except legally-required notices (such as invoices and account security messages).
Use the preferences page when you want to keep some emails but not others.
Login & security
In the Login & Security section you can manage the security settings of your Navigatr account.
Change your password
Update your password at any time. We recommend a long, unique passphrase that you don't reuse on other sites.
Two-Factor Authentication (2FA)
Two-Factor Authentication adds an extra layer of security by requiring a second form of verification when logging in.
To turn it on, find the Two-Factor Authentication option, toggle it on or click Enable, and follow the prompts. Setup may include linking a mobile device or using an authenticator app.
Active sessions
See where your account is logged in from and sign out of other sessions if you notice any unfamiliar activity.
Managing data & privacy
Options available:
Download My Data: Click Download My Data to get a copy of your account information, badges, and other data stored by Navigatr.
Hide my profile from search engines: When enabled, search engines like Google and Bing are instructed not to index your profile or any badges shared from it. Updates may take days or weeks to propagate.
Delete Account: If you wish to delete your account, click Delete Account and follow the prompts.
Review privacy policies: Understand how Navigatr uses and protects your data by reviewing the Privacy Policy (usually available at the bottom of the website).
Important note: Deleting your account is permanent and will erase all your data after a grace period (see Deleting Your Navigatr Account for details).
Tip: For assistance with personalising or securing your account, please contact [email protected].