If you decide that you no longer wish to use Navigatr, you can delete your account. Please be aware that this action is permanent and cannot be undone after the grace period.
Steps to delete your account
Visit navigatr.app and sign in with your email and password.
Click on your profile icon, then select the Settings icon (gear symbol) at the top right of the profile page.
In the settings menu, click on Data & Privacy.
Click 'Delete my account'.
Confirm your decision
There are two confirmation dialogs, and both are headed Delete Account, so read the wording before you click.
The first explains what will happen and says your personal data will be removed within 14 days. Click Delete to continue, or Cancel to stop.
The second asks "Really delete your Navigatr account?" and reminds you that you can contact support within 14 days if you change your mind. Click Delete & Log Out to finish, or Cancel to stop.
You are signed out as soon as the second dialog completes.
Important note: Deleting your account is irreversible after the grace period.
Changing your mind
After confirming deletion, your account enters a 14-day grace period before it is permanently removed. During this time:
Your profile, badges, and pathways are hidden from other users straight away.
You can restore your account at any point by signing back in with your email and password. Doing so cancels the deletion automatically, with no extra confirmation step.
After 14 days, your account and all associated data are permanently deleted and cannot be recovered.
Important considerations
Data loss: Deleting your account erases the data Navigatr holds about you - your profile and personal information, the badges, activities and pathways in your account, and your follows and notifications. It reaches only as far as Navigatr. Badges you imported from another platform (such as Credly or Accredible) are stored as snapshots in your Navigatr account: the snapshot is deleted, but the original stays on the platform that issued it, and any accounts you have connected to Navigatr are not affected. The first confirmation dialog says the same thing before you continue.
Download your data first: If you wish to keep any records, download your data before deleting your account (see Requesting a Copy of Your Data and Badges).
After deletion: Once the 14 days have passed, your account and data cannot be recovered.
Tip: For questions or concerns about account deletion, please contact [email protected].