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Customising Your Organisation Profile

Set up your public organisation page on Navigatr: cover photo, logo, Brand Kit, social handles, description, contact details, and share link.

Written by Support Desk

Your organisation profile is the public face of your provider or community on Navigatr. It is what learners, employers, and verifiers see when they visit your page, click through from a badge, or share your link. This article walks you through every part of the profile and how to set it up.

All of these settings live in your admin dashboard. Open the side menu, choose your organisation, and click Settings.


Organisation details

The top of the settings page contains your organisation's core details.

  • Name: the full name of your organisation. This appears across your public page, in badge issuer details, and throughout the platform.

  • Short name: a shortened version of your name, used in the sidebar and other compact displays where the full name may be too long.

  • Type: the category that best describes your organisation, such as Education, Employer, or Charity.

  • About this organisation: a description of your organisation. Shown on your public page.

  • Website link: a link to your main website. Shown on your public page.

  • Contact email address (providers only): the email address learners can use to get in touch. Shown on your public page.


Address

Enter your organisation's address here. As you type, the system will attempt to resolve it on a map. When the correct location appears, click Accept Suggestion to confirm it.


Verification

Verifying your organisation adds a verification mark to your public page, confirming to learners and employers that Navigatr has checked your details. See Verifying Your Organisation for the full steps.


Social handles (provider only)

Social handles appear as icons on your public page so visitors can find you elsewhere on the web. This section is available to providers only.

  • LinkedIn: your LinkedIn company page slug.

  • X/Twitter: your X handle.

  • Facebook: your Facebook page slug.

  • Instagram: your Instagram username.

LinkedIn sharing

If you want recipients to be able to add your badges as LinkedIn certifications, fill in the LinkedIn Organisation ID field under LinkedIn Sharing. This is a numeric ID, not your company slug, and it links recipients' badges back to your verified LinkedIn page.

For step-by-step instructions on finding the numeric ID, see Finding Your LinkedIn Company ID.


Cover photo

The cover photo sits at the top of your public page and gives your profile its visual identity. Upload an image under Cover Photo in your settings.

Below the upload, use Vertical Alignment to choose how the image is positioned within the banner area:

  • Top: anchor the image to the top of the banner.

  • Center: align to the middle (the default).

  • Bottom: anchor the image to the bottom.

Tip: Cover photos render across a wide area. Use a landscape image at least 1600 pixels wide so it stays sharp on larger screens.


Site Logo

Your site logo appears next to your name in the page header and across the platform wherever your organisation is listed. Upload it under Site Logo.

For best results, use a square logo with a transparent background. A square shape avoids cropping in the circular avatar used on cards and search results.


Brand Kit

The Brand Kit controls the logos and colours applied to your badges and public pages.

Providers can set two badge logos and a list of brand colours under Brand Kit:

  • Regular Logo: the colour version of your logo, suitable for any background colour. This is the default logo applied to new badges you create.

  • Mono Logo: a white-on-transparent version of your logo, suitable for dark backgrounds. This is used in the Teach and Lead shading modes of the badge framework, where the badge fill is dark.

  • Brand colours: a list of hex colours that represent your organisation. The first colour in the list is your primary colour. It becomes the default for any badge you create on this organisation and the banner colour on your public page when no cover photo is set.

For more on how logos and colours combine into a finished badge, see Designing Badge Images.

Community admins: Brand Kit settings are more limited for communities. You can set an accent colour, but logo settings are not available. Your site logo is used across the platform instead.


Other Settings

  • Policies: links to the relevant Navigatr policies are shown here for your reference.

  • Email Preferences: Choose whether or not you want to receive a weekly summary email.

  • Permissions: this section shows the permissions currently applied to your organisation.

  • Options: Shortcuts for viewing your page as visitors see it and sharing it.

  • Overview: information about when and by whom your organisation was created and last edited, as well as its current status.


Community settings

Communities have a few additional settings on this page that providers do not.

  • Default permissions for new providers: the starting permissions applied to any provider that joins your community. See Managing Providers in a Community for details.

  • Library card: allows learners to link their physical library card barcode to their Navigatr account. Staff can then scan the barcode to issue badges or record activity attendance, without needing a QR code. See Issuing Badges via Library Card for details.

  • Survey consent text: sets the message shown to pathway participants before they complete a survey. Learners must tick the consent box before submitting. See Measuring Impact with Surveys for more on creating and managing surveys.

Tip: Need a hand setting up your profile? Email us at [email protected].

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